Top financial and professional risks for fintech companies | Marsh (2024)

From cyber threats to intellectual property theft, loss of reputation to fraud, the top risks for fintech companies are as complex as they are varied.

Fintech companies are subject to some of the same consumer and investor protection regulations as traditional financial institutions, but must balance compliance requirements with the need to innovate, grow, and develop new products. Meanwhile, privacy risks and ever-growing cyber challenges can contribute to significant economic loss and reputational damage, straining fintech’s day-to-day operations and threatening the assets of both companies and executives.

As the risks for fintech companies continue to evolve, those that are unable to adapt may face obstacles in their business models. Marsh can help you identify your most pressing challenges and determine the most effective strategy to mitigate and manage your risks.

Risks to fintechs come from a variety of sources

Fintech companies’ top management liability risks

While technology can reduce the frequency of some risks, it can also exacerbate the severity of others as fintechs rely more on technology and data to deliver products and services previously provided by traditional financial services firms.

As they merge financial and technology opportunities, fintech companies also face new risks.

New liability risks for fintech companies

Top financial and professional risks for fintech companies | Marsh (1)

IT security, privacy, and cyber risk

Top financial and professional risks for fintech companies | Marsh (2)

Regulatory and compliance risk

Top financial and professional risks for fintech companies | Marsh (3)

Consumer class-action & professional services risk

Top financial and professional risks for fintech companies | Marsh (4)

Intellectual property risk

Top financial and professional risks for fintech companies | Marsh (5)

M&A risk

Top financial and professional risks for fintech companies | Marsh (6)

Risk of theft and fraud through electronic and non-electronic means

Top financial and professional risks for fintech companies | Marsh (7)

Employment practices liability, including allegations of third-party discrimination against customers or clients

Unique risk profiles require tailored risk management programs

More than other industries, individual fintechs differ extensively depending on their subsector, and require innovative solutions to address their unique risk profiles. For example, a payments platform and a neobank touch different types of customers, hold different amounts of personally identifiable information, and are subject to different regulatory oversight; these distinctions drive varying risk transfer decisions.

Thoroughly understanding the individual circ*mstances of each fintech company is crucial to the development of a suitable risk management and insurance program. An experienced risk advisor can help build a long-term and sustainable risk management program that includes risk mitigation and management actions that are supplemented by risk transfer solutions.

Further, a broker with a solid understanding of a fintech’s unique risk profile can recommend appropriate insurance solutions and connect fintechs with the insurers most likely to provide comprehensive and stable coverage. An experienced broker can also help showcase your business’ risk management strategy during meetings with insurers, which could help you secure the most suitable coverage.

As more insurers enter the fintech market and capacity increases, now is a good time for fintechs to secure bespoke insurance solutions to suit their unique risk profile.

Why should fintechs purchase insurance?

Risk starts the minute a company is launched, irrespective of its size or its location. A single lawsuit or other unforeseen event can stall innovation and derail growth.

The right risk transfer solutions can help organisations protect against litigation and other risks. And purchasing insurance early in a company’s financing cycle can help build strong, long-term relationships with insurers. Over time, that can help you secure properly structured and broader coverage, reduce costs, and help maximise claim recoveries.

Purchasing insurance can also:

  • Enhance a company’s credibility, showing prospective clients, customers, and investors that it takes security seriously
  • Help attract and retain directors and officers and employees
  • Satisfy contractual obligations
  • Protect the financial health of a company when faced with unforeseen issues

Securing coverage early can help protect your company in the event of a future transaction (such as an IPO, merger, or acquisition).

Top financial and professional risks for fintech companies | Marsh (2024)

FAQs

Top financial and professional risks for fintech companies | Marsh? ›

2 These fintech risks include financial risks, operational risks,3 cybersecurity risk, and risks to consumers.

What are the risks in fintech? ›

2 These fintech risks include financial risks, operational risks,3 cybersecurity risk, and risks to consumers.

What are the risks of fintech technology? ›

The dangers posed by fintech to consumers can be broadly categorized around loss of privacy; compromised data security; rising risks of fraud and scams; unfair and discriminatory uses of data and data analytics; uses of data that are non-transparent to both consumers and regulators; harmful manipulation of consumer ...

What are the main problems of fintech? ›

User Retention and User Experience

One of the most prevalent fintech problems is maintaining user engagement. Reduced revenue stems from fewer users due to low retention. By offering a better experience, it is possible to increase user retention.

What is the biggest challenge to the fintech industry? ›

User retention and user experience

Keeping users engaged is one of the most common fintech challenges. Low retention means fewer users, resulting in reduced income. Increasing user retention is possible by providing a better experience.

What is financial risk in fintech? ›

From cyber threats to intellectual property theft, loss of reputation to fraud, the top risks for fintech companies are as complex as they are varied.

What are the biggest risks fintech poses to banks? ›

4. Data Thefts and Cyber Attacks. One significant disadvantage of fintech is its ability to actively increase the risk to current financial institutions: the more systems linked by fintech, the more possible incursions for cyber assaults to exploit. Significantly, 2020 was a challenging year for fintech cybersecurity.

What is FinTech risk and compliance? ›

The Risk and Compliance function within a FinTech company helps to ensure that the FinTech is conducting its business processes in compliant with law and regulations within the operating country, professional standards, international standards, and acceptable business practices.

How to manage risk in FinTech? ›

Top Six Risk Management Responsibilities for FinTechs
  1. Manage risk across all aspects of the business.
  2. ‍ Business continuity planning.
  3. Business resiliency in the face of outages and failures.
  4. Document everything.
  5. Test, test, then test again.
  6. Third-party risk management.

What are the pros and cons of FinTech? ›

Fintech's advantages include easy access, transaction efficiency, and lower costs. Nevertheless, fintech also has disadvantages, such as data security issues, technological dependence, and a lack of consistent regulation.

Why are Fintechs struggling? ›

As interest rates began to rise, investors, private and public, began to sour on fintech. Venture capital investment in fintech companies shrunk every quarter in 2022, plummeting from about $25 billion in the first quarter to about $8 billion in the fourth quarter.

Why FinTech is difficult? ›

Learning FinTech involves mastering industry-specific tools such as Python, as well as constantly staying ahead of technological innovation in the field. Professionals in FinTech need to combine both hard skills, such as data visualization and programming, with soft skills like communication and business acumen.

What are the barriers of FinTech? ›

One of the major barriers to fintech adoption is the lack of clear and consistent regulations across different markets and jurisdictions. Fintech companies often face complex and fragmented rules that vary by country, region, or even city.

What are the main challenges and concerns surrounding the regulation of fintech? ›

The Main Fintech Regulatory Issues
  • Data privacy. Consumer financial information protection is a core component of FinTech regulation. ...
  • Money laundering. Governments take money laundering seriously. ...
  • Cyberattacks. Traditional banks and FinTech startups are big targets for hackers and other cybercriminal activities.
Jun 29, 2023

Is fintech a threat or an opportunity? ›

These types of non-banking financial firms are shaking the bank's comfort zone, since banks now have new competitors to worry about. But although it is being heavily observed that Fintech firms are a major danger for banks, they are even bigger opportunity for banks as well.

What are the challenges of fintech lending? ›

Fintech companies have also challenged the traditional lending models by using alternative methods for assessing creditworthiness, such as behavioral analytics, social media data, or biometric verification.

What are the biggest risks in finance? ›

The major risks faced by banks include credit, operational, market, and liquidity risks. Prudent risk management can help banks improve profits as they sustain fewer losses on loans and investments.

What are the challenges of FinTech lending? ›

Fintech companies have also challenged the traditional lending models by using alternative methods for assessing creditworthiness, such as behavioral analytics, social media data, or biometric verification.

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