How do I add tickets to NS International?
To import your tickets into the app, open te confirmation email on your smartphone and tap the Tickets in app button. You can indicate whether you wish to be notified of the most up-to-date information during your journey, such as: The real time departure and arrival times.
After completing your booking, you receive a confirmation by email. In the email you will find two links in the shape of a button: The first button reads 'Tickets in app'. If you click on it, your ticket will be imported into the NS International app on your smartphone or tablet.
Whether you can reserve a seat depends on the carrier you are travelling. When you make a booking online you will be shown the seat reservations available for you chosen train. If you require a reservation you will be allocated one at the time of booking.
For travel within the Netherlands, you can also use your OV-chipkaart or a single-use smart card chip on the following NS International trains: Intercity Brussels: Intercity direct supplement needed on the route Schiphol Airport - Rotterdam Central.
Reservation is compulsory on the ICE trains to and from Paris, and tickets on the Paris route always come with the necessary seat reservation included, free of charge. On other ICE routes seat reservation is usually optional with a small extra charge of around €4.90 if you want one.
For telephone bookings, please contact NS International Customer Service. They can be reached for telephone bookings from 7 a.m. to 11 p.m. at +31 30 - 23 000 23.
Depending on your fare conditions, you may be able to cancel your ticket(s) yourself online in My NSI. In some cases, this may incur a fee. Check your fare terms and conditions in My NSI.
- Enter your Source and destination station.
- Choose the date of journey. ...
- Enter "Search Trains" and the list of trains, running dates, and their seat availability will be displayed on the screen.
- Choose your train and preferred class from the list to complete your train ticket booking.
It will depend on the country and train, In most places there are no boarding controls so it may be possible to board but on reservation compulsory trains in countries where non-reservation travel is not allowed you may be ejected at an intermediate station or even face a legal demand for money from train officials.
If overcrowding becomes intense, first class can be “declassified”, i.e. opened up to all passengers, regardless of their tickets. But there is no automatic right to occupy first class. Ad hoc declassification typically happens after other trains have been cancelled or seriously delayed.
How do I check in for NS International?
With an international ticket, you do not have to check in. At more and more Dutch stations, however, the gates are closed. You open a closed gate with the square barcode on your international ticket. To do this, put your ticket in the NS International App or print your ticket (PDF).
This is the NS business unit that makes sure you can travel from any Dutch train station to over 3300 destinations throughout Europe. And it's very easy. You book your tickets simply online for ICE International, Eurostar and TGV high-speed trains, as well as the Intercity trains to Brussels and Berlin.
The OV-chipkaart is a card you can use to travel on every mode of public transport in the Netherlands. You must top up the balance on your card in order to travel. If you have an NS-Business Card, then you do not need to top up the balance, because there will be billed afterwards instead.
Yes, although you can purchase a seat at the time of booking, if you decide not to and later change your mind, you can add on a reserved seat to your booking.
How do you avoid a seat selection fee? If you're traveling with a group, the best way to avoid a seat selection fee is to book your seats at the same time. If the airline is assigning seats for you, it typically seats people under the same record locator number together.
There will be a small sign above the seat's headrest indicating it's reserved.
Is Newcastle station open 24 hours? The station is open whenever trains are running but the actual Travel Centre is available during these hours: Monday - Friday: 05:00 - 21:20, Saturday: 05:00 - 21:20, Sunday 07:30 - 21:20.
Dial 888-850-3958 to contact the customer service department. Call Booking.com's toll free number and listen to the menu options to help a customer service representative identify your specific issue or problem. You may have to hold for a few minutes before a representative is able to speak with you.
For shipping, it is the reservation number issued by a carrier or freight forwarder to shippers. Mostly, the booking number is found on the receipt, invoice, tickets, etc received by customers after making a reservation. The term booking number is also known as PNR Code, reference number, or confirmation number.
NS International, is the website managed by Dutch national rail operator NS, which lives up to its name by specialising in selling tickets for train journeys to and from The Netherlands.
How long does it take to get a refund from NS International?
If you cancel your ticket at NSInternational.nl or with Customer Service before your train departs, it takes a maximum of 2 weeks for the amount to be paid back into your account. If you applied for a refund through the Contact form after your journey, it can take up to 4 weeks to get your money back.
If you have an Advance ticket and need to change the day or time that you are travelling, you can amend your ticket right up to the time your journey is due to begin.
(1) To access booked tickets in the TrainPal app, create an account using the contact email you used to book, then sign in. You'll then be prompted to import your bookings. (2) If you used a different email address to create the new account, please contact us so we can help you import your tickets.
If you want to prepone or postpone the date of your journey, you should surrender your tickets during working hours of reservation office atleast forty eight hours before the scheduled departure of the train in which originally booked subject to restriction during 1st hour of advance reservation period opening if any.
- You can cancel your season ticket online.
- View your options: cancel directly online, or through NS Customer Service.
- Received a confirmation e-mail? Then you can remove the season ticket from your OV-chipkaart at an NS ticket machine or OV-chipkaart service point.
