Travelling with various OV-chipkaart options | Travel Information | NS (2024)

The OV-chipkaart is a card you can use to travel on every mode of public transport in the Netherlands. You must top up the balance on your card in order to travel. If you have an NS-Business Card, then you do not need to top up the balance, because there will be billed afterwards instead. You do need to check in and out when you travel.

Which OV-chipkaart options are there, and where can you purchase one?

  • You can choose between apersonal or anonymous OV-chipkaart, both of which cost € 7.50. If you sign up for a 1-year NS season ticket, you'll receive a free personal OV-chipkaart (except for Flex Basis and Flex Weekend Voordeel).
  • You can also opt for a single-use chipkaart, which is a paper ticket with a chip.
  • The anonymousOV-chipkaart and single-use chipkaart can be bought at the NS-ticket machine.
  • The personal OV-chipkaart can only be purchased online via www.ov-chipkaart.nl; they cannot be bought from NS directly. This website also provides information about the status of your order.

Characteristics of the personal OV-chipkaart

  • Issued to a specific person.
  • Balance is blocked within 24 hours of reporting theft or loss of the card.
  • Remaining balance refunded upon theft or loss of the card.
  • Automatic top-up available.
  • Suitable for all NS and other public transport season tickets.
  • Receive the card within 7 work days after applying.
  • One-time cost of € 7,50 (free with an NS annual season ticket, except for Flex Basis and Flex Weekend Voordeel).

Characteristics of the anonymous OV-chipkaart

  • Not issued to a specific person.
  • Cannot be blocked after theft or loss.
  • View your NS travel records via Mijn NS.
  • Available at NS Ticket Machines with OV-chipkaart logo or other sales locations.
  • One-time cost of € 7.50.

Characteristics of the single-use chipkaart

  • Paper ticket that contains an electronic chip.
  • Available at NS Ticket Machines, NS Tickets & Service shop and OV-service Tickets Shop.
  • Valid on all rail carriers
  • No need to top up your balance; simply check in and out.
  • For most products you pay the full rate + a supplement of € 1 per single-use chipkaart.
  • No supplement required for the Railrunner, Fietskaart Dal, ICE supplement one-way, Euregioticket and Intercity direct supplements.
  • Only valid for the date of purchase, unless you are travelling to Germany, Belgium or Luxembourg.
Travelling with various OV-chipkaart options | Travel Information | NS (2024)

FAQs

Travelling with various OV-chipkaart options | Travel Information | NS? ›

You can choose between a personal or anonymous OV-chipkaart, both of which cost € 7.50. If you sign up for a 1-year NS

NS
Nederlandse Spoorwegen (NS; Dutch: [ˈneːdərlɑntsə ˈspoːrˌʋeːɣə(n)]; English: "Dutch Railways") is the principal passenger railway operator in the Netherlands.
https://en.wikipedia.org › wiki › Nederlandse_Spoorwegen
season ticket, you'll receive a free personal OV-chipkaart (except for Flex Basis and Flex Weekend Voordeel). You can also opt for a single-use chipkaart, which is a paper ticket with a chip.

Can tourists use an OV-chipkaart? ›

Travelling with an OV-chipkaart

With this smart card you can pay for your trip in the Netherlands using all forms of public transport: bus, train, tram or metro. There is no separate OV-chipkaart for tourists.

Can you use an OV-chipkaart on international trains? ›

International travel with an OV-chipkaart

You can book a single ticket for your entire journey from the departure station in the Netherlands to your destination abroad. If you are entitled to free travel or a 40% discount on the domestic leg of the route, please communicate that fact when booking the ticket.

Can I use my OV-chipkaart to go to Brussels? ›

For travel within the Netherlands, you can also use your OV-chipkaart or a single-use smart card chip on the following NS International trains: Intercity Brussels: Intercity direct supplement needed on the route Schiphol Airport - Rotterdam Central.

What happens if you forget to check out with your OV-chipkaart? ›

Missed check-in or -out

If you do not check out, you will pay the full boarding fare. If you are unable to check out, due to a defective card reader for example, you can request a refund for any overpayment from your public transport company. You can request a refund of your balance via www.uitcheckgemist.nl.

How do tourists use public transport in the Netherlands? ›

The OV-chipkaart

The card can be fully personalized, but it's not a requirement. Since there is no separate OV-chipkaart for tourists, a visitor to our country may use a disposable chip card or an 'anonymous OV-chipkaart'.

Can I use one OV-chipkaart for two people? ›

An anonymous OV-chipkaart is not personal. That's why you can't add subscriptions to this card. You can share an anonymous card with multiple people, but not simultaneously.

Is an OV-chipkaart cheaper than contactless? ›

OVpay  ⟩ Check in and out with your contactless debit card, credit card or mobile to travel by bus, tram, metro or train. No registration is necessary. You pay the same travel fares you would if you were using an OV-chipkaart. When you check into a bus, tram or metro, you always pay a boarding fee of €1,08.

Is OVPay more expensive than OV-chipkaart? ›

The payment is processed automatically; You'll see the amount with the description NLOV on your statement the next day. The price you pay will be the same as a standard ticket or trip with the OV-chipkaart without subscriptions or discounts.

Does OV-chipkaart work everywhere in the Netherlands? ›

Transport. A national 'OV-chipcard' (smartcard) for public transport was introduced in 2012. Since then, we use this OV-chipcard for public transport everywhere in the Netherlands. Regardless of whether you take the bus, tram, metro or train, you can use this card to pay for any trip you make.

Can I buy OV-chipkaart at Amsterdam airport? ›

It's easy to buy an OV-chipkaart at a station. Just follow the on-screen prompts at the yellow ticket machines, or ask for one at a service desk. At Schiphol, the ticket machines are located right next to the escalators that descend to the train platforms.

Can I travel to Germany with an OV-chipkaart? ›

The OV-chipkaart is valid on a few bus lines that cross the border, eg from Maastricht to Aachen in Germany. There are several railway stations in Germany that have OV-chipkaart equipment. From the beginning of the OV-chipkaart two stations in Lower Saxony have had OV-chipkaart equipment: Weener and Leer.

Can I charge my OV-chipkaart with cash? ›

You can top up the balance on both anonymous and personal OV-chipkaarten. You can pay with a debit card or credit card, and in some cases also with coins.

How do you check in and out with OV-chipkaart? ›

Hold your OV-chipkaart against the card reader to the right of the gate. This will both open the gate for you and check you in for your journey. You will hear one beep when you check in. At the end of your journey, simply check out using the same procedure.

What happens if you don't scan out in Amsterdam? ›

So do not forget to check-out! - If you've checked in on the bus, tram or subway and you've forgotten to check out, a standard (full) fee of € 4,00 is charged from the Chip Card. - When checked in on the train and you've forgotten to check out, a standard (full) fee of € 20,00 is charged from the Chip Card.

Can you get your money back from an OV-chipkaart? ›

It is always possible to request a credit refund from your OV-chipkaart.

Can I buy an OV-chipkaart in Schiphol airport? ›

It's easy to buy an OV-chipkaart at a station. Just follow the on-screen prompts at the yellow ticket machines, or ask for one at a service desk. At Schiphol, the ticket machines are located right next to the escalators that descend to the train platforms.

Is an OV-chipkaart cheaper than a ticket? ›

Prepurchased public transport travel cards (OV-chipkaart ) are significantly cheaper than buying your ticket on the tram or bus, but they have a one-time price (application fee) of €7.50 and are complicated to order. Therefore, for visitors it is more convenient to opt for one of the other payment methods.

Can I buy an OV-chipkaart? ›

The anonymous OV-chipkaart and single-use chipkaart can be bought at the NS-ticket machine. The personal OV-chipkaart can only be purchased online via www.ov-chipkaart.nl; they cannot be bought from NS directly. This website also provides information about the status of your order.

How much does a personal OV-chipkaart cost? ›

Personal information

A personal OV-chipkaart costs € 7,50 and is valid for five years. You will receive your new card within six working days. Please note: there is no mail delivery on Mondays.

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